Hospitality & Hotel Solution

The Panasonic KX-TDA Hybrid IP PBX comes with an exciting array of business intelligent features specifically designed to help the Hospitality businesses where extensions correspond to guest rooms.

This includes businesses such as Bed-n-Breakfast, Motel, Hotel, Long Term Elderly Care Centers (Nursing homes), Medical Clinics as well as some Hospitals. With the KX-TDA Hospitality Solution - business receptionists can easy Check-in/Check-out guests using system telephones, generate detailed call record printout at guest check-out time, as well as setup remote wake-up or reminder alarms for guests. In addition, when integrated with the Panasonic KX-TVM voice mail messaging systems, the KX-TDA PBX allows for private voice mail for every guest room, automatic voice mailbox cleanup on guest checkout, as well as timed reminder/alarm that guests could easily setup from their own room phone using simple Voice Guidance.

The TDA Hybrid IP PBX allows up to 8 different, 16 character long alphanumeric messages to be stored in a printing message area via PC Maintenance Console programming software. Once programmed, these messages can be accessed via any extension connected to the TDA PBX and the selected message will be printed immediately on the SMDR Print-out. As an example, housekeeping could use this feature to inform hotel managers that a room has been cleaned and ready for guests or inform of guests mini bar usage. These messages can be easily incorporated with 3rd party hotel software applications to generate reports and enhance hotel services.

The TDA Hybrid IP PBX offers three types of Extension Wake-up call:

Timed Reminder: A guest can easily set a timed reminder from their room extension. At the time specified by the guest, the PBX calls the extension and plays the appropriate message. Different messages can be played based on time of day settings (day/night/lunch/break).

Remote Timed Reminder: A Hotel receptionist can also easily set a timed reminder for any guest extension directly from the receptionist telephone extension simply by using preprogrammed function keys.

Timed Reminder set with Voice Mail*: When used in combination with the Panasonic TVM voice mail messaging products, the TDA PBX supports guest users the ability set up a reminder alarm. Guests can easily follow simple voice prompts to set and confirm a timed reminder message from their extension. Guest users can perform the following operations:

• Set time and reminder mode
• Review Current Settings, and Cancel Settings.

Use Phone for Guest Checkout:

Hospitality front desk staff can easily view guest check-out details (call details, charges, etc) via their phone LCD display and then select to print a detailed record of all calls made by the guests from their room. Add Charges at Checkout: Hotel Receptionists can use their phone keypad to add any additional charges incurred by the guest at check-out - e.g. Minibar, Room service, Valet Parking, etc as well as add a preset margin and local tax - all of which is configurable. The charges are simply added to the printout bill. Additionally, guest room bill printing language can be changed via TDA programming.

System Call Charge Record Storage:

The TDA can store up to 4000 call charge records in memory. When the system detects that this capacity is being reached, it automatically prints the call charge records for the extension with the most calls. The system then continues to store new call charge information. At guest check out time, the total charges from the previous printed bill is added to the final bill in a separate row as "Call Amount".

Mobility Solutions:

DECT wireless mobility can play an important role in a Hospitality environment ensuring that key members of staff never miss calls. Hotel Interface Software. All these Hospitality features can be used with any 3rd party Hotel Interface software e.g. Property Management Software (PMS), Fidelio etc, to provide more efficient service to customers as well as greatly improve business.

Guest Room Voice Mail: When used in combination with Panasonic TVM voice mail messaging products, the TDA PBX supports the following per guest room:

Setup per room: When a guest has been checked-in their extension voice mail will be set up automatically.

Delete on Check-out: When a guest has been checked-out their extension voice mail messages will be deleted automatically.