Panasonic

Panasonic and TalkTech have been partners since 1988; over 25 years of supplying and installing their systems, we’ve developed a very close relationship with Panasonic.

 

They have a proven track record of manufacturing some of the best telephone systems in the world, making them the market leader for small to medium size systems throughout the U.S., Europe and the U.K.

 

Every one of our in-house engineers are fully trained to Panasonic’s own standards for the installation and maintenance of their entire product range.

 

KX-NS700 - Unified communications platform

For any small or medium-sized business looking to take advantage of Panasonic's reputation for quality technology, without needing a huge budget, the new

KX-NS700 unified communications solution provides the answers. Easy to install and maintain, this smart hybrid PBX is a cost-effective legacy and IP communication system for companies with up to 250 users in a single site that can be flexibly configured and expanded according to the specific requirements of their business.

 

The KX-NS700 has advanced features and starts from only 6 extensions, up to 288 extensions with Expansion Units. It is also a unified communications system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant

messaging (chat), and presence information.

 

It can also use built-in applications such as a call centre solution, mobile solution and voicemail system to provide more efficient work, increased customer satisfaction and reduced cost of ownership.

 

Greater flexibility. Higher quality communications.

  • Smart hybrid PBX system for small and medium-sized businesses
  • Expand from 6 extensions, up to 288 extensions with Expansion Units
  • Cost-effective installation and operation
  • Built-in applications include call centre solution, mobile solution and voicemail

"Thought I would drop you a line to say that your engineer has been an absolute star. He has found the problems before they have become apparent and worked flat out (doing probably 4 days’ work in 3). I understand there are always teething troubles but, thanks to him, these have been minimal. He is tidy, courteous, helpful and hardworking and his Manager should be very proud to have someone like him represent the company."

Key features

Built-in auto attendant

As a standard feature, the KX-NS700 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

 

Use existing resources

Existing analogue PTs and digital PTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.

 

Enhanced voicemail

The KX-NS700 can be expanded to a voicemail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an email to notify users when they have new voice messages. The messages can also be received

as attachment files and forwarded. Email notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.

 

Call centre solution

The KX-NS700 includes an advanced call routing function for small to medium-sized call centres. This function can be used without an external CTI server. More efficient call reception enables you to effectively utilise limited resources to assist in improving customer service.

 

Auto-Recording and backing-up conversations

The voicemail system function can be used to automatically record conversations with customers. The recorded voice data can be automatically saved

to USB memory or an external server via the internet, and listened when required. The data can be used to

understand problems or opportunities relating to customer service.

 

Compatible with modern, stylish phones

Using Panasonic's latest KX-TCAx85 Series wireless phone, KX-DT5xx Series digital desktop phones and KX-NT5xx Series IP phones. Also, you can use a wide range of external applications from our third-software developers partners.

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