As well as traditional telephone systems, Talking Technology offers a Hosted IP Telephony solution. This Solution is a hosted telephony and application suite delivered to end user businesses over fixed data circuits, bypassing the customers’ need for on-site system ownership.

Licensing enables the user to utilise the full application suite on a monthly basis if required. Users and applications are licensed on a monthly basis and at a fraction of the investment required to implement such solutions as call recording, call centres, unified messaging, etc. in an outright purchase manner.

Unity

Unity is a gateway into the system, harnessing the power of the desktop PC to simplify the making and receiving of calls. All the functionality normally seen on proprietary digital handsets is replicated on the GUI; inbound/outbound call lists, Speed Dials, Do Not Disturb, etc.

Unified Messaging

Given that the modern office typically relies heavily on email, there is the opportunity for considerable synergy with the Hosted IP Messaging platform. It will deposit all inbound voicemail messages in the client Inbox of the extension owner.

MiReception

Your telephonist offers the first impression of your business to your customers and therefore becomes a critical component of your Customer Relationship Management. The Hosted IP MiReception extends the options offered to your operator beyond the core requirements of call handling and addresses the more sophisticated business operator requirements.

Call Recording

Deploying call recording per extension on a month by month basis now makes the application a lot more relevant and affordable. There is also no requirement for the day to day management of an in-house server.

Number Portability

Have you ever had to move office and been told that you have to change your telephone numbers? All numbers are now ported to the network core which enables us to have any telephone number ring anywhere we choose. For instance, you could have a traditional Manchester number (0161) ring on a hosted system in London.

For additional features and information on how Hosted Telephony will benefit your business, please give us a call on our FREEPHONE number above.