Integrated Voice Processing System

Panasonic voice processing systems allow you to record, send and retrieve messages 24 hours a day, 7 days a week world-wide, as well as efficiently handling your telephone system traffic and internal communication needs. The voice processing system can improve the efficiency of your business, whether in sales, customer service, marketing or human resources.

E-Mail integration

Voice mail messages received via the telephone system are notified and can be played via your e-mail inbox. Messages can be deleted, saved as a WAV file to hard disk or forwarded as a WAV file as an attachment. This functionality allows users to manage both their voice mail and e-mail from the screen of their desktop PC.

LCD Prompts

Control voice mail using a simple LCD menu without listening to the voicemail for options. Messages can be selected, played and deleted using the visual prompts and the caller’s information can also be displayed on screen.

Custom Menus for each extension

Individual extensions can be set up with their own custom menu options for callers to follow. Callers can leave a message or have their call forwarded to another extension or even an outside line.

External Message Delivery

Extension owners can have their messages recorded into voicemail and then have the system call their cellular telephone to have the message delivered wherever they are.

Holiday setting capability

Systems can be programmed to handle calls differently (e.g. auto-attendant vs. voice mail) on official holidays, thereby providing suitable help to callers who call in during off-peak periods or holidays.

Automatic fax transfer

When receiving a fax call the system will automatically send the call to the designated fax extension, this eliminates the need to have a dedicated line for your fax. You can designate a second fax extension to handle overflow traffic from the first one.

Multilingual service

Supports up to five different languages, callers may choose the language of their preference when they call in.

Live call screening

When this mode is activated, the user can monitor incoming messages and decide whether or not to take the call.

Two-way recording

This feature allows an extension user to record a conversation in his or her mailbox by simply pressing the two-way record function key. A variation of this feature is ‘two-way transfer’ which permits the extension user to record a conversation in another person’s mailbox.

Remote access

The owner of a mailbox can access the system remotely (when out of the office) to record new greetings, listen to messages and divert calls to voicemail (or elsewhere).

For additional features and information on how our Voicemail and Messaging Solutions will benefit your business, please give us a call on our FREEPHONE number above.