Automatic Call Distribution (ACD) Report Server leverages and enhances the built-in ACD functionality in KX-TDA100/200 and TDA600 PBXs allowing businesses running Call Centres with extensive monitoring and detailed customised reporting – all designed to boost your business while reducing cost. The KX-NCV200 also comes with built-in high capacity feature-rich Voice Messaging System supporting

unified messaging for added functionality. ACD Report Server brings the combined power of monitoring, analysing and reporting for your informal call centre.

Automatic Call Distribution allows companies to smoothly handle customer calls - distributing calls intelligently to the appropriate agents to help businesses provide the most efficient customer service.

The KX-NCV200 ACD Report Server is an indispensable call centre solution providing reporting functions for detailed analyses to help improve call centre performance. The KX-NCV200 Reporting function allows users to create detailed call

information reports such as Incoming call reports, Agent reports, Group reports, System reports and many more.

For additional features and information on how our Automatic Call Distribution will benefit your business, please give us a call on our FREEPHONE number above.